Completely free service
SeniorHelp helpline
Free, personalised advice for families looking for care
Monday – Friday, 09:00 – 17:00
What is the helpline?
The SeniorHelp helpline is a free service for families looking for elderly care. We're not a broker and we don't charge fees. We help you understand your options and recommend centers suited to your needs, including verified partners on our platform.
How we help
We listen to your needs
Tell us what type of care you're looking for, in which area, at what budget. There are no wrong questions.
We give you a personalised list
Based on your criteria, we recommend care homes from our database of 795+ centers. With pricing, reviews and availability.
We guide you to a decision
We help you compare options, understand what documents are needed and schedule visits to your chosen centers.
When to call?
- You're looking for a care home and don't know where to start
- You need a place urgently and want quick options
- You want to understand the difference between types of care
- You're not sure what documents are needed for admission
- You want to compare prices and facilities between care homes
- You're just getting informed — no obligation
Completely free service
The SeniorHelp helpline costs nothing. We don't charge families any fees. We offer recommendations based on your real needs, with priority for verified centers on our platform.
Frequently asked questions about the helpline
Do I have to pay anything?
Am I obligated to choose a care home if I call?
Can you recommend care homes in any county?
Can I call even if it's not urgent?
Ready to take the first step?
Call the SeniorHelp helpline. We listen, we understand and we help you find the right care.